Please confirm your tablet model before purchase, selecting an incorrect case would not be compatible with your tablet.

Follow the steps below to confirm your tablet model:

• Go to the "Settings" app.
• Tap on "About tablet"
• Look for the "Model name" section to find your tablet model.

SHIPPING POLICY

Once submitted, your order will be shipped out within 72 hours. Upon shipment, we will notify you of all tracking information via email for your reference. During weekends or postal holidays, no orders can be processed or shipped.

INTERNATIONAL SHIPMENTS

All orders are shipped from our Distribution Center via standard shipping. The package generally costs 5-20 business days to arrive (or be delayed by higher shipping volume over the holidays, COVID-19 closures, or extreme weather events).

To keep close track and serve you better, Seymac only provides shipment service as followings: (*If you need urgent shipping service, please let us know. We will add an extra charge.)

For the below countries: (3-15 days)

United States, Germany, Britain, France, Belgium, Netherlands, Portugal, Poland, Italy, Spain, Austria, Czech, Slovakia, Hungary, Mexico, New Zealand, Australia, Canada, Brazil, Japan, United Arab Emirates, Israel, Saudi Arabia

The other countries: (15-30 days)

Singapore, Thailand, Malaysia, Vietnam, Indonesia, Korea, Kazakhstan, Russia, Sweden, Norway, Ireland, Switzerland, Denmark, Greece, Finland, Luxembourg

We offer free shipping to the following countries:

United States, United Kingdom, Germany, France, Saudi Arabia, Japan, Spain, United Arab Emirates, Poland, Singapore, Thailand, Malaysia, Vietnam, Indonesia, South Korea

The shipping fee for other countries shall be subject to the bill seen when the order is settled. (The shipping fee will continue to change according to the actual situation)

BACKORDERS

If any ordered item is out of stock, we will not ship your order until all items are available. Tracking information will be sent to you immediately after all of your orders are shipped out.