FAQ

No, once the order has been processed & shipping out, you cannot cancel your order

To acquire our coupon code, feel free to subscribe to our newsletter, in which you will receive regular coupon & discount promotion information regard to our products & services

To redeem our coupon, feel free to apply in the checkout page

Unfortunately, our coupon system only allows one coupon at a time

Yes, we offer free standard shipping in Germany, Britain, France, Belgium, Netherlands, Portugal, Poland, Italy, Spain, Austria, Czech, Slovakia, Hungary, the United States, Mexico, New Zealand, Australia, Canada, Brazil, Japan, United Arab Emirates, Israel, Saudi Arabia

For international shipments, it will take 5-20 business days to arrive

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order

Your refund will be authorized as soon as we receive the return. It usually takes 3-5 business days to arrive

We'll pay the return shipping costs if the return is a result of our error (incorrect or defective item)

The warranty period will be 6 months