FAQ
ORDER CANCELLATION
No, once the order has been processed & shipping out, you cannot cancel your order
DISCOUNT & COUPON
To acquire our coupon code, feel free to subscribe to our newsletter, in which you will receive regular coupon & discount promotion information regard to our products & services
To redeem our coupon, feel free to apply in the checkout page
Unfortunately, our coupon system only allows one coupon at a time
Shipping
Yes, we offer free standard shipping in Germany, Britain, France, Belgium, Netherlands, Portugal, Poland, Italy, Spain, Austria, Czech, Slovakia, Hungary, the United States, Mexico, New Zealand, Australia, Canada, Brazil, Japan, United Arab Emirates, Israel, Saudi Arabia
For international shipments, it will take 5-20 business days to arrive
RETURNS & REFUNDS
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order
Your refund will be authorized as soon as we receive the return. It usually takes 3-5 business days to arrive
We'll pay the return shipping costs if the return is a result of our error (incorrect or defective item)
WARRANTY
The warranty period will be 6 months