Free Worldwide Shipping
- Free shipping on all orders, including discounted and clearance products. Remote regions are excluded; please check the Free Shipping Exclusions section below.
- Orders will be dispatched within 3 business days. Pre-sale items and force majeure may cause delivery delays.
- We will arrange shipment from the nearest warehouse, such as US, CA, EU, UK, AU or HK. If local stock is unavailable, your order may be shipped from another warehouse to reduce waiting time.
- Normal delivery time is 5–15 business days after dispatch, depending on the origin warehouse.
Shipping Liability & Buyer Responsibility
- Once the package is marked “delivered” by the local carrier, any loss or theft after delivery is the buyer’s responsibility. We will not issue a refund or reshipment for such cases, but we can assist you with delivery record checks.
- For shipments to Southeast Asia, Middle East, South America, Central America & Caribbean, US overseas territories, Alaska and Spain overseas territories listed below, the buyer is responsible for all import duties, taxes and customs clearance fees.
- Carrier delays, weather-related suspensions and customs inspection delays are beyond our control.
- If your package is overdue, please contact our support team for assistance.
Shipping Methods & Delivery Time
The table below shows shipping methods, delivery time and shipping fee for all eligible free-shipping orders:
| Destination | Shipping Method & Transit Time | Shipping Fee |
|---|---|---|
| Continental United States | US Warehouse: 3–7 Days | $0.00 |
| Hong Kong Warehouse: 9–12 Days | ||
| Hong Kong | Standard Shipping 3–4 Days | $0.00 |
| Canada | Standard Shipping 9–12 Days | $0.00 |
| United Kingdom | Standard Shipping 4–6 Days | $0.00 |
| Germany | Standard Shipping 5–7 Days | $0.00 |
| France | Standard Shipping 4–7 Days | $0.00 |
| Spain | Standard Shipping 5–8 Days | $0.00 |
| EU (Czechia, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Portugal, Slovakia, Sweden, Poland, Bulgaria, Croatia, Romania, Slovenia) | DE Warehouse: 3–7 Days | $0.00 |
| Standard Shipping 9–12 Days | ||
| Japan | Standard Shipping 4–6 Days | $0.00 |
| Australia / New Zealand | Expedited Shipping 5–15 Days | $0.00 |
Free Shipping Exclusions
Orders shipped to the following regions are not eligible for free shipping and require an additional shipping fee:
| Destination | Shipping Method & Transit Time | Shipping Fee |
|---|---|---|
| Finland, Luxembourg, Malta, Switzerland | Standard Shipping 9–12 Days | $10.00 |
Custom Duty Payable Regions
We deliver to the regions below, but orders are not eligible for full duty-free delivery. The buyer shall bear all customs-related costs and additional shipping fee during delivery.
| Destination | Shipping Method & Transit Time | Shipping Fee |
|---|---|---|
| Southeast Asia (Indonesia, Singapore, Thailand, Vietnam, Malaysia, Philippines) | Standard Shipping 4–7 Days | $30.00 |
| Middle East (Saudi Arabia, United Arab Emirates, Oman, Qatar, Kuwait, Bahrain) | Standard Shipping 4–7 Days | $30.00 |
| South America (Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela) | Standard Shipping 4–7 Days | $30.00 |
| Central America & Caribbean (Costa Rica, Panama, Honduras, El Salvador) | Standard Shipping 4–7 Days | $30.00 |
| United States Overseas Territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands) | Standard Shipping 4–7 Days | $30.00 |
| Alaska (United States) | Standard Shipping 4–7 Days | $30.00 |
| Spain Overseas Territories (Canary Islands, Balearic Islands) | Standard Shipping 4–7 Days | $30.00 |
Regions We Cannot Ship To
| Continent | Unshippable Countries & Territories |
|---|---|
| Africa | All African countries |