Warranty Policy

Limited Product Warranty

Your product(s) is covered by a limited warranty of 6 months from the delivery date. Warranty period can not be transferred to any replacement product. Warranty claim must be initiated by customer. To file a claim, please contact our Customer Service Centre.If replacement product is out of stock or production, customer has the choice of exchanging product, or applying refund within 30 days of purchase.

Limitation of Liability

Under no circumstances shall our company, or our affiliates, be liable for any direct, incidental, consequential, special, punitive or exemplary damages due to the use or misuse of our products.

Seymac requires proof of purchase for warranty claims. Seymac reserves the right to decline a warranty for insufficient documentation. Warranty claims for product defects that are not verifiable will not be accepted. If you have any question, please direct your questions to seymacshopify@gmail.com


The Limited Warranty does not apply to our products purchased through non-authorized re-sellers, such as retail store. Please contact the original place of purchase for your return or warranty issue.

The Limited Warranty does not apply to damage of the product caused by accident abuse or drops, misuse, improper care or maintenance, or any purpose other than its intended purpose. 

The Limited Warranty does not apply to theft. 

The Limited Warranty does not cover your devices. The Limited Warranty covers only the Seymac product you purchased. As to any claim of whatever nature asserted against Seymac and its affiliates and/or employees that relates to the product(s) you purchased, your exclusive and sole remedy is expressly limited to the above conditions as stated. In addition, any claims of damage due to buyer’s installation, either upon install or uninstall, from and by online instruction videos, written or verbal instructions, or links to instructions, Seymac has no liability for any incurred damages or destruction of buyer’s consumer electronics devices or other personal property, including, without limitations, tablets, stylus, keyboards, laptops, mobile phones, or handheld devices, or any lost data or software apps contained in buyer’s devices. 

The Limited Warranty does not cover water damage to your device. Our products are not certified as “waterproof”.

The Limited Warranty does not apply to cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.

The Limited Warranty does not apply to weather damage, including but not limited to heat, rain, wind, or objects by nature. 

The Limited Warranty does not cover for loss due to stolen cases or other related criminal activity.

The Limited Warranty does not cover for repair, replacement or insurance costs for devices installed in Seymac products. 

The Limited Warranty does not cover counterfeit products sold to customer by retail stores, internet online store, or other types of businesses.

Customer are required to provide a valid order number as proof of purchase within six months. Our products are registered trademark. Seymac is unable to exchange, refund or provide warranty for any counterfeit product. 
The Limited Warranty is not liable for any indirect or direct punitive damages arising from the use of Seymac products.